What is your return policy for orders?

We have always made every conscientious effort to ensure that you will get your parcel safely and efficiently. If you are not 100% satisfied with an item you purchased from us, you may return it in 7 days from the item delivered, please contact us at Help Desk Form we’ll do our best to resolve the matter either by replacing the product or by issuing you a credit. (minus shipping cost and Paypal refund charge where appropriate).

Only items that are unused, in saleable condition*, and in original packaging are eligible for return. Customer MUST contact us prior to sending an item back. Please following the instruction below for a return.

* This means that packaging must be intact, tags must be attached, no pet hair, etc.